We are looking for someone with advanced cPanel and PLESK web hosting and server administration experience, with knowledge of cPanel & Plesk based migrations at scale, someone that continuously looks for smarter ways to accomplish tasks and naturally enjoys working with people.

Schedule – All on Pacific Time (Seattle):

Saturday-Wednesday:

• 10:00 AM – 7:00 PM
• 2:00 AM – 11:00 AM

Wednesday-Sunday:

• 10:00 AM – 7:00 PM
• 2:00 AM – 11:00 AM

Responsibilities and Duties

So, what can you do for our customers? 

• Solve customers technology issues and communicate with them via a ticketing system (email)
• Install, configure, maintain, and solve errors for content management systems including, WordPress, Drupal, Joomla, etc.
• Review email logs, determine why an error is happening, and solve it
• Troubleshoot why a website is slow or not loading
• Handle migrations from external providers to our servers
• Ensure the migrations are completed successfully with no errors or issues
• Work with cPanel and Plesk scripts to tweak settings or fix accounts

Qualifications and Skills

• Must have experience working in the web hosting industry
• Intimate knowledge of cPanel, how it works, and how to fix errors with it
• Excellent SSH and command-line skills
• Ability to interpret email and weblogs
• Knowledge of DNS
• Knowledge of Mod_Security, PHP applications, Web Errors, Email Errors, CSF, CloudLinux, etc
• Driven to be the best and you have examples to prove it.